Privacy & Security

Sana101 Privacy Policy — Your Data Is Safe With Us

Find out exactly what information we collect when you use sana101, why we collect it, and how we keep it safe — all explained clearly in English.

Last Updated: January 2026
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This Privacy Policy applies to the sana101.ws website and all associated services. By using sana101, you are considered to have agreed to this policy. If you have any questions, privacy@sana101.wsto get in touch.

1Introduction

Sana101 is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe your privacy is a fundamental right, which is why sana101's Privacy Policy is built to ensure the highest level of protection for your personal information.

This privacy policy clearly explains what information we collect, how it is used, who it may be shared with, and how you can manage your own data. We want you to feel completely at ease when using sana101.

Sana101 never sells your personal information. We do not share your data with third-party advertisers. Your information is used solely to improve sana101's services.

2What Data We Collect

Sana101 collects two types of information — data you provide directly, and data collected automatically.

Directly Provided Information:

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Mobile number, email address, and residential address.
  • Identity Verification Documents: Copy of national ID or passport (for KYC verification).
  • Payment Information: Mobile banking number (bKash, Nagad, Rocket).
  • Account Information: Username and password (encrypted).

Automatically Collected Information:

  • IP address and device information.
  • Browser type and operating system.
  • Time spent on the site and pages visited.
  • Login time and activity logs.
  • Transaction history and betting patterns.
Data Type Reason for Collection Mandatory?
Name and date of birthIdentity Verification & Age ConfirmationYes
Mobile NumberContact & PaymentsYes
Email AddressNotifications & SecurityYes
NID / PassportKYC VerificationYes to Withdrawal
IP AddressSecurity & Fraud PreventionAutomatic

3Why We Collect Information

Sana101 collects your data for specific, legitimate purposes only. We never collect more than what is necessary. The main reasons are outlined below:

  • Account Registration & Management: To create new accounts and manage them securely.
  • Identity Verification (KYC): To verify your age and prevent money laundering.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Customer Support: To resolve your issues and complaints quickly.
  • Fraud & Abuse Prevention: To ensure system security.
  • Meeting Legal Obligations: To comply with applicable laws and regulations.
  • Service Improvement: For analytical purposes to improve your experience.

You can opt out of marketing communications at any time. However, account management and security-related messages will continue to be sent, as these are an essential part of our service.

4How Your Data Is Used

Sana101 uses collected data solely for the stated purposes. Every use of your data falls within the scope of this Privacy Policy.

Primary Use:

  • For account creation, login, and security purposes.
  • To operate betting and gaming activities.
  • To process deposits and withdrawals.
  • To send bonus and promotional offers (with your consent).

Analytical Use:

  • To identify platform errors and improve the service.
  • To analyze popular games and betting patterns.
  • To monitor usage patterns and promote responsible gaming.

Sana101 never uses your data to build personalized ads for third parties. Your gaming behavior and financial information are not used for advertising purposes.

5Data Sharing & Third Parties

Sana101 may share data with third parties only in limited circumstances and under strict conditions. Such sharing is never for commercial purposes.

When Data May Be Shared:

  • Payment Processors: To process transactions with mobile banking services such as bKash, Nagad, and Rocket.
  • Identity Verification Services: With authorized verification agencies for the KYC process.
  • Law Enforcement Agencies: In accordance with a court order or government directive.
  • Technology Partners: For site hosting and security services, under strict confidentiality agreements.
  • Fraud Detection Services: To prevent fraud and money laundering.

What is never shared:

  • To advertising companies or data brokers.
  • With social media platforms.
  • To any commercial third party without your consent.

All third-party partners are required to comply with sana101's privacy standards. Any breach of contract will result in immediate termination of the partnership.

6Cookie Policy

The sana101 website uses cookies. Cookies are small text files stored in your browser that help improve the site's functionality.

Types of cookies we use:

  • Essential Cookies: Login sessions and security tokens. These cannot be disabled.
  • Functional Cookies: To remember your language preference and settings.
  • Analytical Cookies: To analyze site usage (anonymized data).
  • Performance Cookies: To monitor page loading speed and identify technical issues.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result.

7Data Retention Period

Sana101 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account Information5 years after account closure
Transaction Records7 years (legal requirement)
KYC Documents5 years after account closure
Support Conversations3 years
Log Files & IP Information12 months
Marketing Consent Records3 years after consent withdrawal

Once the retention period ends, data is securely deleted or fully anonymized.

8Your Rights

As a sana101 user, you have important rights over your own data. We respect these rights and have made them straightforward to exercise.

  • Right to Access: You can find out what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
  • Right to Data Portability: You can request a copy of your personal data.
  • Right to Object: You may object to the use of your data for marketing or analytical purposes.

To exercise these rights privacy@sana101.wsto send us an email. We aim to respond within 30 days. Some information may be requested to verify your identity.

9Minor Protection

Sana101 is strictly for adults. Anyone under 18 is prohibited from creating an account or using the platform.

  • Age is verified at the time of registration, and proof of date of birth may be requested if needed.
  • Where there is doubt, age verification through the KYC process is made mandatory.
  • If any minor's information is found in our system, it will be deleted immediately and the account will be closed.
  • Parents can report suspicious activity support@sana101.wsto let us know.

10Security Measures

Sana101 uses industry-standard technical and administrative measures to keep your data secure.

  • SSL/TLS Encryption: Every connection to the site is secured with 256-bit SSL.
  • Password Hashing: Your password is never stored in plain text — we use bcrypt hashing.
  • Two-Factor Authentication (2FA): OTP system for added account security.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular security testing is conducted by independent third parties.
  • Restricted Access: Only authorized personnel have access to personal information.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

11Policy Updates

Sana101 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and a notification will be sent to your registered email or mobile number.

For significant changes, your consent to the updated policy will be requested at login. Continued use of sana101 after any changes constitutes acceptance of the new policy.

12Contact

For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please reach out through any of the following channels:

  • Email: privacy@sana101.ws
  • Support Email: support@sana101.ws
  • Response Time: Within 24 hours on business days
  • Language: Support is available in both Bengali and English

We take your privacy concerns seriously. Once we receive your request, we will respond with a resolution within a maximum of 30 days.

Why sana101 Is the Best at Protecting Your Data

Our Privacy Policy isn't just words — it's backed by action

Zero Data Sale Policy

Sana101 never sells your personal data to any third party. This is a core commitment we make — and one we never compromise on.

Maximum Encryption

Every piece of your data is protected with 256-bit SSL encryption — the same level of security used by banks.

You're in Control of Your Data

You can view, correct, or request deletion of your information at any time. Simply reach out by email — it's easy.

Transparent Policy in Bengali

The entire Privacy Policy is written in plain, simple language — not complex legal jargon — so every user can easily understand it.

Regular Security Audits

Our systems are regularly audited by independent third parties to ensure your data remains protected at all times.

24/7 Privacy Support

For any privacy concerns, our Bangladesh team is always here to help. Email us at privacy@sana101.ws.

Start playing in a safe environment

Your data is completely secure at sana101. Open an account today and enjoy the best gaming experience in Bangladesh.

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